1. Which of the following types of portable media offers the LARGEST storage capacity?
A. DVD-DL
B. CD-RW
C. CD-R
D. DVD-R
Answer: A
2. Which of the following are valid ports for printing over a network? (Select TWO).
A. USB 001
B. \\computername\sharename
C. SNMP
D. IP_ip_address
E. IEEE 1394
Answer: BD
3. While performing a preventative maintenance check on a personal computer, a technician notices that
several unused expansion card slots have open ports. Which of the following BEST describes why the
covers for these card slots should be reinstalled?
A. Help limit radio frequency interference (RFI) inside the case.
B. Help ensure proper air flow through the case.
C. Help prevent moisture buildup in the case.
D. Help limit electrostatic discharge (ESD) inside the case.
Answer: B
4. Which of the following protocols uses port 80?
A. SMTP
B. HTTP
C. HTTPS
D. FTP
Answer: B
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5. Which of the following allows verification of the port that a printer is currently using?
A. The print queue window from system tray
B. Properties of the printer from the Printers Control Panel
C. Print spooler view in the Printers Control Panel
D. Properties of the port within Device Manager
Answer: B
6. Users are reporting that print jobs being sent to a shared printer are not printing. A technician has verified
the printer is online and prints a configuration page from the printer. Which of the following is the MOST
likely cause of the issue? (Select TWO).
A. QoS for printing is not functioning over the LAN.
B. The printer needs to have a cartridge replaced.
C. A job in error status is at the top of the print queue.
D. The printers IP address has changed.
E. New drivers have been released and need to be installed.
Answer: CD
7. Which of the following connector types is used with twisted pair cable?
A. T-Connector
B. BNC
C. RJ-45
D. LC
Answer: C
8. Which of the following bus speeds is used for a PCIe card? (Select TWO).
A. 1x
B. 3x
C. 6x
D. 8x
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E. 24x
Answer: AD
9. A user calls and says they cannot get to the Internet. How would a technician walk the user through
checking the IP address and default Gateway on the computer?
A. Start>Run>type ipconfig>click OK and ask user to read the results.
B. Start>Run>type cmd>click OK>type ipconfig /flushdns>press enter and ask user to read the results.
C. Start>Run>type cmd>click OK>type ipconfig /release>press enter key and ask user to read the results.
D. Start>Run>type cmd>click OK>type ipconfig /all>press enter key and ask user to read the results.
Answer: D
10. Which of the following BEST describes the function of a DNS server?
A. Secures network traffic through shared key encryption.
B. Provides resolution of host names to IP addresses.
C. Provides security for a network through the use of ACLs.
D. Dynamically assigns IP addresses for easy client configuration.
Answer: B
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